Frequently Asked Questions
Prices, timings, booking, luggage and policies — answered plainly. Last updated October 2026.
Prices & plans
How much is a car lift from Dubai to Abu Dhabi?
From AED 150 one way shared, AED 300 return, AED 2,800 per person per month (5 days/week), or AED 450 one way private for the whole car. Exact fares vary by pick-up area — confirm on WhatsApp.
Monthly or daily — which is cheaper for me?
At 4–5 riding days a week, monthly (AED 2,800) wins. At 3 or fewer days, daily (AED 150/ride) is usually cheaper. Message us your pattern and we'll do the math honestly.
Is the private fare per person or per car?
Per car. AED 450 one way covers up to 3 passengers — split three ways it's AED 150 each, the same as a shared seat.
Are monthly packages refundable?
No — monthly packages are non-refundable and non-transferable. Choose your slot carefully; we'll help you pick the right one before you commit.
Timings & schedule
What are the pick-up times?
Mornings: 7:30, 8:00, 8:30, 9:00. Evening returns: 15:30, 16:00, 17:00, 17:30, 18:00. Private rides run on your time, 24/7.
How long is the trip?
About 70 minutes off-peak via E11; 90–120 minutes in peak traffic. We set pick-up times against your required arrival time.
What if I'm running late?
Message your driver on WhatsApp — the car waits a short grace period, and we can move you to the next slot where seats allow, free of charge.
Booking & riding
How do I book?
WhatsApp us your pick-up area, destination and time. We confirm your slot, driver and exact fare within the hour — usually minutes in the morning. No app, no account.
Is it the same driver every day?
For monthly riders: yes — same driver, same car, every working day. Daily riders get a vetted, route-trained driver; regulars usually see familiar faces within a week.
How much luggage can I bring?
Saloon: 2 suitcases + 2 handbags. 7-seater: 4 suitcases + 5 handbags. Tell us in advance for bigger loads so we send the right car.
Which areas do you serve?
Across Dubai (Deira to Marina to International City and more) and Abu Dhabi (Reem Island, ADGM, Corniche, Khalifa City, Masdar, Yas, Saadiyat, Mussafah). We confirm coverage honestly per area before taking your booking.
Policies
Can I change my slot mid-month?
One-off changes are free where seats allow — just message us. Permanent slot changes are confirmed within a day.
What is your cancellation policy?
Daily and private rides: cancel with as much notice as you can — terms confirmed at booking. Monthly packages are non-refundable and non-transferable.
Do you offer female drivers?
Only where we genuinely have them available — ask on WhatsApp when booking and we'll confirm honestly rather than promise what we can't staff.
Still have a question?
Ask us anything on WhatsApp — a human replies, usually within the hour.
Ask on WhatsApp